Updated: 1 June 2021

This site, like many websites uses “cookies”, which are small pieces of textual data that we ask your web browser to store on your computer, and then give back to us each time you visit a page. Essentially this allows us to know a bit more about you as you move from page to page within our Website (www.emrsettlement.co.uk) our EMRS Portal (https://www.emrsettlementportal.co.uk) and My EMRS (https://my.emrsettlement.co.uk) from visit to visit.

If you do not agree to our use of cookies, as set out below, you can adjust your browser settings. If you choose to reject all cookies in your browser settings, we cannot guarantee that your experience will be as fulfilling as it would otherwise be, or that you will be able to access all features of the Website.

A complete list of cookies, specific cookie names and purposes can be found towards the bottom of the page.

Purpose of cookies

Cookies may sound intrusive, but in fact, each and every request that you make to a web server is treated in complete isolation, so storing a cookie is the only way that a site can know that you are the same user that you were on the last page that you accessed. Without them, you would not be able to log into a website, and pages would not be able to be customised to you in any way.

Cookies allow us to store your preferences to correctly present content, options or functions throughout our Website and distinguish you from other users of the Website. They allow us to access your information when you “log in” to the EMRS Portal or My EMRS, so that we can provide you with customised content; record your email address, used to “log in”, so you don’t have to re-enter it for each visit; and require you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. They also allow us to analyse information about how many people use our Website and what pages they tend to visit. We do this to provide you with a better Website by monitoring which pages you find useful and improving the Website to better meet your needs.

Your data

Under the Privacy and Electronic Communications (EC Directive) Regulations 2003 (the PECR), we must provide full disclosure about the cookie data that we store on your computer, and where such cookies are not essential to the operation of our Website allow you to opt out of their storage on your computer.

Third party links

This Website may include links to third-party websites, which may also use cookies. We do not control these third-party websites and are not responsible for the cookies they use, or their cookie policies or privacy statements. We cannot be responsible for the cookie policies and practices of other websites even if you accessed the third party website using links from our Website, or you linked to our Website from a third party website.

We recommend that you check the cookie policy and privacy policy of each website you visit and contact the owner or operator of such website if you have any concerns or questions.

How to manage cookies

Most web browsers allow some control of most cookies through the browser settings. How you control or delete cookies depends on which version of your internet browser you’re using. You can check this by going to the ‘Help’ section of your browser.

To find out more about cookies, and how to manage cookies on particular browsers, websites such as aboutcookies.org and www.allaboutcookies.org provide more detailed information and instructions for managing cookies from your browser. You can also visit your browser developer’s website for further information.

These are third party websites, and we are not responsible for the information provided there.

Further information about your privacy

To find out more about how we use your information and protect your privacy when using our Website, please read our Privacy Policy and Website Terms and Conditions.

Types of cookies we use

We use or may use the following types of cookies:

Strictly necessary cookies

These are cookies that are required for the operation of a website and without which the website could not perform basic functions. They include, for example, cookies that enable you to log into secure areas of a website, use a shopping cart or make use of e-billing services.

Analytical/Performance cookies

These collect information about how visitors use a website, for example, counting page visits, dwell time, bounce rates, technologies used to access the site, and page load speeds. This is used to improve the way a website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to a website.  They allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.

The boxes below shows the specific cookies that we store on your computer. Some of them are classed as essential to the operation of the site (so your only choice if you are not happy with them is not to use the site), but others are optional and you may opt out of them if you wish.

The preferences that you choose are specific to the computer or device that you are currently using.

Please see the complete list of cookies, specific cookie names and purposes below:

Cookie Type Cookie Provider Expires After Description
__utma Google Analytics 2 years This keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. More information on the cookies set by Google Analytics and how to opt out are on the Google Analytics website.
__utmb Google Analytics 30 minutes A timestamp of the exact moment in time when a visitor enters the site. More information on the cookies set by Google Analytics and how to opt out are on the Google Analytics website.
__utmc Google Analytics End of session A timestamp of the exact moment in time when a visitor leaves the site – having waited 30 minutes for another pageview to happen, and if it doesn’t, it expires. More information on the cookies set by Google Analytics and how to opt out are on the Google Analytics website.
__utmz Google Analytics 6 months This keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from. More information on the cookies set by Google Analytics and how to opt out are on the Google Analytics website.
_hjid Hotjar 365 days This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behaviour in subsequent visits to the same site will be attributed to the same user ID. More information the Hotjar cookies and how to opt out are on the Hotjar website.
_hjTLDTest Hotjar End of session When the Hotjar script executes it will try to determine the most generic cookie path it should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, it will try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. More information the Hotjar cookies and how to opt out are on the Hotjar website.
__cfduid Cloudflare Cloudflare cookies maximize network resources, manage traffic, and protect our Customers’ sites from malicious traffic. More information on the Cloudflare cookies are on the Cloudflare website.
PHPSESSID PHP End of Session PHPSESSID cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass data via a temporary cookie, which is commonly referred to as a session cookie.